Flat diagnostic assessment
Testing, documented findings, and a clear next step. Repair labour and parts are separate.
Services & starting prices
Start with the problem.
We will find the right path.
Choose the closest service below. Prices, machine fit, and the next action are kept together so you can decide without hunting through the site.
Complete shop rate list
Bikes, e-bikes, scooters, e-motos, mopeds, and mobility.
Open only the category you need. Parts, shop supplies, and applicable taxes are extra unless stated otherwise.
RATE-01Diagnosis, inspection & shop labourA clear starting point for faults, safety concerns, and work that does not fit a fixed package.View rates
$125
General repair labour
Used for approved work that does not fit a fixed service. Billed to the approved scope.
Safety inspection
Brakes, steering, tires, fasteners, drivetrain, and visible electrical condition where applicable.
Selected e-moto / electric moped inspection
Accepted case by case. High-voltage battery-pack opening, programming, and unsupported systems are excluded.
RATE-02Regular bicyclesTune-ups, assembly, tires, brakes, shifting, wheels, bearings, and practical accessory installation.View rates
Kids / single-speed tune-up
Safety check, brake adjustment where equipped, tire pressure, fastener check, and chain lubrication.
Standard bicycle tune-up
Front and rear brake and gear adjustment, fastener and control alignment, tire pressure, and chain lubrication.
Complete bicycle tune-up
Standard tune plus compatible cable or brake-bleed labour, minor wheel truing, and a deeper drivetrain clean. Parts are extra.
Bicycle assembly from box
Assembly, adjustment, fastener check, safety inspection, and test ride. Complex, cargo, or partly assembled bikes may cost more.
Front / non-motor tire or tube installation
For an accessible non-motor bicycle or e-bike wheel. Tubes, tires, sealant, and rim parts are extra.
Tubeless tire setup / installation
Compatible rim and tire only. Tape, valve, sealant, and repairs are extra.
Tubeless sealant refresh
Per wheel, where the existing tape, valve, rim, and tire remain serviceable.
Gear / derailleur adjustment
Adjustment only. Bent hangers, worn parts, cables, and housing are extra.
Shift cable and housing replacement
Per control, including final shifting adjustment.
Chain replacement
Includes wear measurement and a basic shifting check.
Cassette / freewheel replacement
Compatible component installation and drivetrain check.
Bottom bracket replacement
Final price depends on crank, frame interface, corrosion, and access.
Headset adjustment
Adjustment and steering safety check where bearings remain serviceable.
Headset service / replacement
Includes compatible bearing service or replacement and final adjustment.
Minor wheel true
For a serviceable wheel without broken spokes or significant damage.
Major wheel true / spoke replacement
Spokes, nipples, tire removal, and severe rim damage may add labour.
Hub bearing adjustment
Per hub, where adjustment is possible without bearing replacement.
Hub overhaul / bearing service
Per hub. Cartridge bearings, freehubs, and motor hubs are assessed separately.
Wheel build
Standard bicycle wheel build. Motor wheels and unusual lacing are quoted after review.
Supported fork lower service
Only for supported components with the correct parts, documentation, and tooling.
Simple accessory installation
Lights, bells, mirrors, phone holders, and similar accessible accessories.
Rack / fender installation
Compatible mounting points and hardware required; custom fitting is billed by time.
RATE-03BrakesMechanical and hydraulic brake adjustment, bleeding, pads, rotors, cables, and compatible component replacement.View rates
Brake adjustment
Mechanical or hydraulic adjustment where components remain serviceable.
Brake adjustment — pair
Front and rear brake adjustment on one machine.
Hydraulic brake bleed
Compatible systems. Fluid, fittings, pads, and damaged components are extra.
Hydraulic brake bleed — pair
Compatible front and rear system. Parts and specialty fluids are extra.
Brake-pad replacement
Pad installation, alignment, and basic bedding-in.
Brake cable and housing replacement
Compatible mechanical brake, including final adjustment.
Brake rotor replacement
Compatible rotor installation, alignment, and safety check.
Complete brake / lever replacement
Per brake. Routing, internal cables, hose shortening, and bleeding may add labour.
RATE-04E-bikes & direct-to-consumer buildsMechanical care plus supported electrical, wiring, switch, connector, controller, display, sensor, and motor work.View rates
Mechanical e-bike tune-up
Brake and shifting adjustment, fastener and control check, tire pressure, drivetrain care, and test ride.
Complete e-bike tune-up
Mechanical tune plus minor wheel truing, deeper drivetrain service, and accessible electrical connection and mount checks.
Direct-to-consumer e-bike assembly & setup
Assembly, torque and safety check, brake and shifting setup, accessible electrical checks, and test ride.
Rear hub-motor e-bike flat repair
Safe motor-wheel removal, connector handling, tire or tube work, reconnection, and function check.
Display, throttle, PAS, or switch replacement
After compatibility and fault cause are confirmed. Proprietary programming is excluded.
Wiring, connector, or supported solder repair
For accessible, serviceable low-voltage wiring after the fault and safe repair method are confirmed.
Controller or charging-port replacement
Compatibility, wiring, mounting, and access determine final labour. Battery-pack opening is excluded.
Hub or supported mid-drive motor replacement
Compatible replacement only. Locked systems, firmware, and factory calibration are excluded.
External battery / mount replacement or adjustment
External components only. Battery packs remain sealed and are not rebuilt.
RATE-05E-scooters & kick scootersTires, brakes, steering, folding mechanisms, setup, tune-ups, and supported electrical repair.View rates
E-scooter tune-up & safety service
Brake, tire, steering, folding, fastener, control, and accessible wiring checks with adjustment where serviceable.
E-scooter assembly & setup
Assembly, fastener and folding check, brake setup, tire pressure, function check, and test ride.
E-scooter tire / tube service
Split-rim, tubeless, cable routing, and motor-wheel access affect final labour.
Solid e-scooter tire installation
Only where the tire, rim, motor cable, and machine can be serviced safely.
Steering / folding-mechanism service
Inspection, adjustment, or compatible component replacement; cracked structural parts may be refused.
Display, throttle, brake-sensor, or switch replacement
After compatibility and fault cause are confirmed.
Motor-wheel or controller replacement
Compatible replacement only; final labour depends on deck, wiring, seals, and wheel access.
Kick-scooter tune-up
Brake, wheels, bearings, steering, folding mechanism, fasteners, and deck safety check.
Kick-scooter tire / tube service
For accessible non-motor wheels.
Kick-scooter wheel / bearing service
Per wheel, subject to compatible parts and safe removal.
Kick-scooter steering / folding service
Adjustment or supported component replacement; structural damage may be refused.
RATE-06Selected e-motos & electric mopedsCase-by-case mechanical and accessible low-voltage service for supported electric motorcycles, seated scooters, and electric mopeds.View rates
E-moto / electric moped tune-up & safety service
Brakes, tires, wheels, steering, suspension, chain or belt, lights, fasteners, and accessible wiring. Accepted case by case.
E-moto / electric moped brake service
Mechanical inspection, adjustment, or compatible pad and component replacement. Hydraulic service and unusual access may add labour.
E-moto / electric moped tire or wheel service
Per wheel. Machine weight, wheel removal, motor cables, tire construction, and balancing requirements determine serviceability and final labour.
Chain / belt inspection, adjustment & service
Supported final-drive systems only, including tension, alignment, wear check, cleaning, and lubrication where appropriate.
Switch, throttle, light, connector, or wiring repair
Accessible low-voltage controls and wiring only after compatibility and a safe repair method are confirmed.
Controller or charging-port replacement
Supported externally accessible components only. Locked software, factory pairing, and battery-pack opening are excluded.
Supported motor removal / replacement
Compatible component replacement only; machine weight, drive system, access, and manufacturer procedures determine acceptance.
E-moto / electric moped assembly & setup
DTC or shipped machine setup, controls, wheels, brakes, fasteners, accessible connections, safety inspection, and function check where supportable.
RATE-07Mobility scootersIn-shop preventative maintenance and supported mechanical or electrical repair for personal mobility scooters.View rates
Mobility scooter preventative tune-up
Tires, wheels, brakes, steering or tiller, seat and accessible fasteners, controls, lights, horn, charging connection, and basic function check.
Mobility scooter diagnostic assessment
A documented in-shop fault assessment for no-power, charging, control, motor, brake, or intermittent concerns. Repair labour and parts are separate.
Mobility scooter battery & charger condition check
Accessible battery-set voltage, charger output, connections, and basic operating checks. This is not a medical certification or a controlled capacity test.
Mobility scooter battery-set replacement
Accessible like-for-like battery replacement, terminal inspection, securement, and basic charging and function check.
Mobility scooter tire / tube service
Pneumatic or supported solid-wheel service. Wheel access, split rims, corrosion, and motor or brake integration may add labour.
Mobility scooter brake adjustment / service
Supported mechanical or electromagnetic brake inspection, adjustment, or compatible external component replacement.
Tiller, throttle, key switch, or control replacement
Accessible compatible controls only after the fault and part compatibility are confirmed.
Controller or charging-port replacement
Supported external components only. Proprietary programming, medical seating controls, and sealed battery work are excluded.
Supported motor / transaxle replacement
Compatible replacement only. Machine weight, access, lifting requirements, and manufacturer procedures determine acceptance.
Mobility scooter assembly & setup
Unboxing, supported assembly, seat and tiller setup, battery connection, safety inspection, and basic operation check. Clinical fitting is excluded.
RATE-08Battery testing, protection & condition reportsMeasured battery evidence, charger testing, wet-weather protection, and buyer- or seller-ready reports.View rates
Battery Capacity Test
Measured Ah, Wh, discharge time, voltage behaviour, and comparison with the known nominal rating.
Charger Output & Load Test — battery-test add-on
For compatible conventional chargers within the equipment's safe operating limits.
Standalone Charger Output & Load Test
Proprietary or communication-dependent chargers may not be testable.
Used Ride Condition Report — Standard
Buyer- or seller-ready mechanical, electrical, operating-condition, and photo evidence.
Used Ride Condition Report — Complete
Standard report plus one controlled battery-capacity test and linked battery report.
Battery Baseline Comparison
For the same documented battery when the prior safe test profile and connection method can be reused.
Rain-Ready E-Bike
Accessible connectors, charge port, harness, seals, and corrosion-risk inspection with appropriate moisture protection.
Rain-Ready Plus / E-Scooter
Adds serviceable deck, enclosure, controller-compartment, cable-entry, and seam inspection where design allows.
Machine fit
A wider yes. An honest no.
Parts access, documentation, condition, safety, tooling, and manufacturer software determine final serviceability.
Often a strong fit
Independent diagnosis and practical repair for many hub-drive, throttle-equipped, and direct-to-consumer machines.
- Rear-hub and throttle-equipped e-bikes
- Direct-to-consumer and less-supported e-bike brands
- E-scooters with serviceable electrical and mechanical systems
- KT-style systems and Bafang conversions where documentation, condition, parts, and tooling support the work
- Compatible motors, controllers, displays, throttles, PAS sensors, torque sensors, wiring, and connectors
- Hydraulic and mechanical brake adjustment, bleeding, pads, and rotors
- Flat repair plus compatible tube and tire replacement
- Chain wear checks, chain replacement, and supported drivetrain adjustments
- External battery, charger, connection, and mounting checks
- Controlled battery-capacity testing and compatible conventional charger load testing
Not currently offered
Work that requires factory authorization, unavailable equipment, or unsafe battery-pack intervention.
- Bosch, Giant, or Shimano factory-software diagnostics
- Firmware updates, locked-system programming, or manufacturer warranty work
- Cell-level battery analysis, exact remaining-life prediction, or battery safety certification
- Battery-pack opening, rebuilding, modification, spot-welding, or cell repair
- Derestriction, safety bypasses, or unsupported performance modifications
Every machine is assessed before an appointment is arranged. Parts access, documentation, condition, safety, and current tooling determine final serviceability. Read detailed answers
Full capability list
Open only the detail you need.
The exact work is confirmed after the machine, symptoms, documentation, and access are reviewed.
Diagnostics & electricalMotors, controllers, wiring, and controls
Testing and compatible component replacement without guessing at locked or undocumented systems.
View capabilities
Motors
Motor-system diagnosis, compatible motor replacement, and supported service based on the complete drive system.
- Hub-motor and supported drive assessment
- Motor and sensor checks
- Compatible motor replacement
Controllers and controls
Testing and replacement of compatible controllers, displays, throttles, PAS sensors, torque sensors, connectors, and related controls.
- Throttle and display replacement
- PAS and torque-sensor replacement
- Controller, wiring, and connector work
Repair & maintenanceBrakes, tires, steering, and drivetrain
The practical mechanical work that keeps a heavier electric ride predictable and controllable.
View capabilities
Brakes
Hydraulic and mechanical brake inspection, adjustment, bleeding, pad and rotor replacement, and safety verification.
- Brake adjustment and bleeding
- Pad and rotor replacement
- Hydraulic and mechanical systems
Tires and flat repair
Flat diagnosis and repair, plus compatible tube and tire replacement for e-bikes and e-scooters.
- Flat and puncture repair
- Tube and tire replacement
- Wheel and tire safety check
Chains and drivetrain
Chain wear measurement, chain replacement, drivetrain inspection, and supported shifting adjustments.
- Chain wear measurement
- Chain replacement
- Drivetrain and shifting checks
Suspension
Condition assessment, setup, and supported service based on the component and required tooling.
- Setup and inspection
- Wear assessment
- Supported service
Preventative careTune-ups, inspections, and protection
Condition checks and documented recommendations based on the machine in front of us.
View capabilities
Tune-ups
A complete operating check with practical adjustment and service recommendations for how you ride.
- Fastener and control check
- Drivetrain adjustment
- Ride verification
Preventive maintenance
Routine care that catches wear, loose connections, and emerging safety concerns before they become failures.
- Scheduled checks
- Wear monitoring
- Service records
Safety inspections
Mechanical and electrical review before purchase, after assembly, after an incident, or before returning to service.
- Pre-purchase
- Post-assembly
- Return-to-ride
Not sure which service fits?
Send the make, model, and symptom.
Sprocket Science will confirm the most useful starting point before you make the trip.